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Nevada Unemployment Insurance How-To Videos for Claimants

Getting Started

What is Unemployment Insurance?

Learn about unemployment insurance benefits and how the program works in Nevada.  This video explains who’s eligible and how to avoid delays in getting payments.

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Welcome & Quick Tips

New to the system?  Start here.  This video gives tips to help you get familiar with your Claimant Self-Service (CSS) portal.

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How to: Create an Account

Learn how to create your Claimant Self-Service (CSS) account. You’ll need this account to file a claim, check your status and manage your unemployment benefits.

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How to: File a Claim

This video shows you how to file your unemployment claim after setting up your Claimant Self-Service (CSS) account.

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How to: File a Weekly Certification

You must file a Weekly Certification every week to stay eligible for benefits and receive payments. Learn how to complete your Weekly Certification in your Claimant Self-Service (CSS) portal.

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How to: Report Work & Earnings in Your Weekly Certification

If you work while you are getting unemployment benefits, you are required to report how much money you make. This video walks you through the process and offers tips on accurate reporting.

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How to: Report Work Search Activities

To receive benefits, you must show that you’re actively looking for work each week. This is required under Nevada law. Learn how to do this in your Claimant Self-Service (CSS) portal.

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How to: Verify Your Identity

You’ll need to confirm your identity to receive unemployment benefits. This video shows you how to complete the identity verification process through Nevada’s Unemployment Insurance system. Verifying your identity helps protect your account and prevent fraud.

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How to: Update Contact Information

Always keep your contact information up to date in your Claimant Self-Service (CSS) portal. This can help you receive benefits and make sure you don’t miss important messages about your claim. This video shows you how to make updates to your contact information.

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How to: Update Payment Method for Receiving Benefits

This video shows you how to choose the bank account or debit card you would like your benefit payments sent to.

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How to: View Messages & Letters

You will receive letters and messages about your claim through your Claimant Self-Service (CSS) portal.  Learn where to find them so you don’t miss anything important.

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How to: View Submission Information

Learn how to find your claim submission, check the status of your submission, and double check that everything is moving forward properly.

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How to: Update Tax Withholding Preference

You can choose whether taxes are taken out of your unemployment payments or not.  This video does not provide tax advice, but it does show you how to change your tax withholding preference.

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How to: Respond to Fact Finding

You may be asked for certain information through questionnaires called “Fact Finding.” This video shows you how to complete these on time to determine whether you’re eligible for unemployment benefits.

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How to: File an Appeal

This video shows you how to ask for a review if you do not agree with a decision about your claim for unemployment insurance benefits.

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How to: Manage Appeal Participants

Learn how to add people to your unemployment appeal hearing, including representatives and witnesses. Adding this ahead of time helps make sure everyone receives important details about the hearing.

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How to: Request Requalification & Request to End Denial

This video shows you how to make a request for requalification or to end a denial on your claim if your situation has changed and you believe you might be eligible now for benefits.

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How to: Report Identity Fraud

If you think someone may have used your personal information to file a fraudulent unemployment claim, you’ll want to report it right away.  This video walks you through the process, whether you are a claimant or not.

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Nevada Unemployment Insurance Laws

The Nevada Revised Statutes (NRS) are the official laws of the state. They explain how unemployment insurance works, including who qualifies, how benefits are calculated, and what employers must do.  This video shows you how to find these laws directly from your Claimant Self-Service (CSS) portal.

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How to: Set Up & Manage Repayment Schedule

If you were overpaid benefits, you'll need to pay the money back.  Learn how to add a payment method, which can be used to make manual or automatic payments.

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How to: Repay an Overpayment

If you were overpaid benefits, you’ll need to pay the money back.  If you don’t set up automatic payments, you will need to make payments manually and on time. This video shows you how to make manual payments to avoid serious collection actions.

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How to: Add a Payment Method for Repayment

If you were overpaid benefits, you’ll need to pay the money back. Learn how to add a payment method, which can be used to make manual or automatic payments.

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How to (for Attorneys): Access Appeal Documents

If you are an attorney whose client has filed an unemployment insurance appeal, you can easily access their appeal documents. This video shows you how.

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To file an Unemployment Insurance Claimant Self Service

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